Loyalty and Rewards System (Fonepoints) from F1Soft Group is a digital loyalty management platform. Live stats: 770K+ active users, 900+ active offers. Features: (1) Customisable Reward Programs — design loyalty programs tailored to business needs including points-based, tier-based, or cashback rewards; assigns loyalty points based on customer activity and creates loyalty tiers based on reward points earned and engagement level. (2) Redemption Marketplace — customers redeem loyalty points through an e-marketplace offering various redemption options; flexibility ensures every customer finds something of value. (3) Integrated Loyalty Programs — unique integrated platform connecting different loyalty programs into one cohesive system; customers can exchange and combine points across various programs; unifying rewards gives customers greater flexibility and higher value.
Why we recommend this software
Fonepoints (Fonepoints) is one of six enterprise fintech solutions from F1Soft Group (f1soft.com), Nepal's pioneer in democratising financial services.
Best fit for
Fonepoints from F1Soft is a digital loyalty management platform for businesses to run customisable points-based, tier-based, or cashback rewards programs with an integrated cross-program exchange and redemption marketplace. 770K+ active users, 900+ active offers.
Look elsewhere if
You are a small business or individual — F1Soft's solutions are enterprise B2B platforms for Banks and BFIs. End-users access the resulting products (eSewa, Fonepay, BankXP) through their bank or app.
Pros & cons at a glance
What buyers love
- 20+ years of fintech leadership in Nepal — pioneers of digital payments and banking since 2004
- 26M+ users across the F1Soft ecosystem, 50+ BFI partners, 1,200+ strong team
- ISO 9001:2015 certified quality management
- Operations in Nepal and Dubai — international expansion
- Proven at massive scale: eSewa ($275M+ avg monthly transactions), Fonepay ($25B+ yearly transaction volume), BankXP (2.2M+ daily transactions)
- Founder Biraj Shrestha — pioneer of digital payments in Nepal
- Offices: Hattisar, Kathmandu
- 770K+ active users and 900+ active offers — proven engagement at scale
- Cross-program integration: customers combine points from multiple loyalty programs
- Redemption marketplace gives customers real choice — increases program attractiveness
Common complaints
- Products are B2B solutions for Banks, BFIs, and enterprises — not for individual consumers or small businesses
- Pricing not published — contact F1Soft at f1soft.com/contact
- Products are technology platforms licensed to financial institutions — end customers interact through the bank’s branded interface (BankXP, OrangeNXT, eSewa, Foneloan, Fonepay, Fonepoints)
Expert review · scored by our editors
Features included
Loyalty Platform
Fonepoints Features
- Points-based, tier-based, and cashback reward programs
- Customer activity-based points assignment
- Loyalty tiers based on engagement level
- Redemption marketplace — multiple redemption options
- Integrated cross-program point exchange and combination
- Unified multi-program management
- 900+ active offers available to users
