BankXP (f1soft.com/solutions/omni-channel-banking) from F1Soft Group is an all-in-one digital banking suite that seamlessly integrates mobile, web, and branch banking as a unified system, connecting all banking and third-party services across platforms. Live stats: 50+ banks, 23M+ customers, 2.2M+ daily transactions, 75% reduction in branch footfall. Features: (1) Effortless Customer Onboarding — mobile-friendly interfaces with real-time KYC checks and automated document verification for a quick, secure onboarding journey. (2) Comprehensive Retail Banking Services — 24/7 digital banking including account management, payments, transfers, loan applications and tracking, card integrations, digital remittance, and more via mobile app or web browser. (3) Omni Experience — consistent UX across all digital touchpoints; single sign-on (SSO) allowing same login for app and browser; event-driven microservices architecture ensures real-time cross-platform synchronisation of all user interactions. (4) Advanced Security Protocols — SMS verification, mobile-to-web QR login, 2FA, encryption, password policies; vulnerability scans, automated patch management, intrusion detection. (5) Automated Customer Engagement — advanced analytics and event-based triggers send real-time personalised notifications and offers via preferred channels. (6) Centralised Digital Back-Office — handles customer management, engagement, and cross-selling from one system, delivering cost reductions and efficiency enhancements to bank partners.
Why we recommend this software
BankXP (BankXP) is one of six enterprise fintech solutions from F1Soft Group (f1soft.com), Nepal's pioneer in democratising financial services.
Best fit for
BankXP from F1Soft is an omnichannel digital banking platform trusted by 50+ banks with 23M+ customers — unifying mobile, web, and branch banking through event-driven microservices, eKYC onboarding, SSO, personalised engagement, and a centralised digital back-office.
Look elsewhere if
You are a small business or individual — F1Soft's solutions are enterprise B2B platforms for Banks and BFIs. End-users access the resulting products (eSewa, Fonepay, BankXP) through their bank or app.
Pros & cons at a glance
What buyers love
- 20+ years of fintech leadership in Nepal — pioneers of digital payments and banking since 2004
- 26M+ users across the F1Soft ecosystem, 50+ BFI partners, 1,200+ strong team
- ISO 9001:2015 certified quality management
- Operations in Nepal and Dubai — international expansion
- Proven at massive scale: eSewa ($275M+ avg monthly transactions), Fonepay ($25B+ yearly transaction volume), BankXP (2.2M+ daily transactions)
- Founder Biraj Shrestha — pioneer of digital payments in Nepal
- Offices: Hattisar, Kathmandu
- 50+ bank partners, 23M+ customers, 2.2M+ daily transactions — proven at Nepal’s largest banking scale
- 75% reduction in branch footfall — quantified business impact
- Event-driven microservices architecture — modern, scalable, cloud-native
Common complaints
- Products are B2B solutions for Banks, BFIs, and enterprises — not for individual consumers or small businesses
- Pricing not published — contact F1Soft at f1soft.com/contact
- Products are technology platforms licensed to financial institutions — end customers interact through the bank’s branded interface (BankXP, OrangeNXT, eSewa, Foneloan, Fonepay, Fonepoints)
Expert review · scored by our editors
Features included
Omnichannel Banking
BankXP Features
- Effortless eKYC onboarding with automated document verification
- 24/7 digital retail banking — account management, payments, transfers, loans, cards, remittance
- Single Sign-On (SSO) — same login for app and web browser
- Event-driven microservices — real-time cross-platform sync
- Automated personalised engagement via event-based triggers
- Centralised digital back-office for customer management and cross-selling
- SMS verification, QR login, 2FA, and intrusion detection security
- 75% reduction in branch footfall for partner banks
